Frequently Asked Questions

Frequently Asked Questions


When can I get my order?

All orders are shipped within 1-2 business days. Shipping is available Monday to Friday.

Domestic Shipping

We use UPS for domestic delivery. Goods arrive in 3-7 business days.

International Shipping

DHL serves all international orders. Delivery takes 4-21 business days.

Customs clearance may lead to delivery delays.

Preppy Prodigy is not responsible for any customs duties and fees.

Order & After-sales Inquiry

Contact LwinOrphy3165@hotmail.com to check order status. Feel free to reach us for return, exchange or logistics related matters.