Frequently Asked Questions
Frequently Asked Questions
When can I get my order?
All orders are shipped within 1-2 business days. Shipping is available Monday to Friday.
Domestic Shipping
We use UPS for domestic delivery. Goods arrive in 3-7 business days.
International Shipping
DHL serves all international orders. Delivery takes 4-21 business days.
Customs clearance may lead to delivery delays.
Preppy Prodigy is not responsible for any customs duties and fees.
Order & After-sales Inquiry
Contact LwinOrphy3165@hotmail.com to check order status. Feel free to reach us for return, exchange or logistics related matters.